Cancellation and Refund Policy

Last updated: 26 September 2026

What you can pay for today

Lumi Scraper is free while it's in testing. The only payments are voluntary, one-time support payments of an amount you choose. They don't buy a plan or features, and there's nothing to cancel: nothing renews and you're never charged again.

Refunds

Support payments are voluntary, so they are not refundable, with two exceptions:

• A mistaken payment, for example the wrong amount, or a payment you didn't mean to make;
• A duplicate payment, where the same payment went through more than once.

Tell us within 7 days of the payment, and we refund the mistaken payment, or the extra duplicate payment, in full. After 7 days, support payments can't be refunded.

How to ask for a refund

Write to support@lumifine.co within 7 days of the payment, with the date, the amount and the payment reference from your receipt. We acknowledge every request within 48 hours. Approved refunds go back to the way you paid, through Cashfree Payments; how quickly they reach your account then depends on your bank.

If paid plans are introduced

Their prices, renewals, cancellation and refunds will be set out here before anyone is charged.